Privacy Policy

Effective Date: January 1, 2024

1. Introduction

Welcome to One West Group at eXp Commercial (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website: www.TheOneWestGroup.com, use our services, or communicate with us.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, or other information provided through website forms or communications.

• Technical Data: Device information, IP address, browser type, and operating system.

• Usage Data: How you interact with our website and services.

• Payment Information: If applicable, billing and transaction details (processed securely by third-party vendors).
  
  

3. How We Use Your Information

We use your information to:

• Provide and maintain our real estate services

• Communicate with you about properties, events, or updates

• Improve and optimize our website

• Process inquiries, appointments, or property transactions

• Send emails or SMS (if opted-in) related to listings, offerings, or group updates
  
  

4. SMS Communications

By submitting your phone number on our forms, you agree to receive text messages from One West Group.

• Opt-In: “I agree to receive communications from One West Group by text message.”

• Opt-Out: To stop receiving messages, reply “STOP” at any time.

• Message Frequency: Varies depending on activity or engagement.

• Fees: Standard message/data rates may apply.

• Sender: One West Group at eXp Commercial
  
  

5. Data Sharing and Protection

We do not sell your personal data. We may share limited information with trusted vendors for operational purposes (e.g., CRM, marketing systems). All third parties must maintain confidentiality and comply with privacy standards.

We use industry-standard security protocols to safeguard your data. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

• Access, update, or delete your personal data

• Opt out of marketing or communications

• Request information about how your data is used

To make a request, contact us at: info@theonewestgroup.com

7. Updates to This Policy

We may update this Privacy Policy periodically. Revisions will be posted on this page, and significant updates may be communicated via email or website notifications.

Contact Us

One West Group at eXp Commercial

• 700 N Central Ave, Suite 320
• Glendale, CA 91203
• Email: info@theonewestgroup.com
• Website: www.TheOneWestGroup.com